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Microsoft is reportedly sending emails to Xbox Series console owners who have not used their hardware for an extended period. These messages suggest that users consider selling their devices if they have transitioned to alternative platforms like PC for their gaming needs.
The communication explicitly asks recipients if they have stopped playing on their console. It posits that if players have moved on to other methods of accessing Xbox titles, it might be an appropriate time to trade in the hardware to recoup some value.
This outreach marks a departure from standard industry practices. Typically, companies utilize email marketing to highlight upcoming adventures, new game releases, promotional discounts, or hardware accessories, rather than advising customers to divest themselves of their existing gaming equipment.
Reports of these messages have surfaced across social media platforms. While the company has not issued a formal statement regarding this specific outreach strategy, users have shared their surprise at receiving such direct suggestions to sell their inactive consoles.
