Key information
Microsoft is actively contacting United States customers who have not utilized their Xbox Series X or S consoles recently. The company is sending emails suggesting that owners trade in these inactive devices at Best Buy.
This initiative, originally announced in June, aims to bolster the supply of available hardware. Microsoft intends to refurbish these traded-in units and resell them at reduced prices, providing an alternative for players seeking consoles.
The broader gaming market faces significant supply challenges as AI companies consume vast amounts of RAM, driving up component costs. Consequently, hardware prices have increased, and availability remains constrained for consumers.
These shortages arrive as anticipation builds for the November launch of GTA 6. Because the title is console-exclusive, industry observers question whether Sony and Microsoft can satisfy the expected surge in hardware demand.
