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The GamesIndustry.biz HR Summit held on October 1 focused heavily on generative AI and its workplace impact. Attitudes were mixed, with some noting benefits like coded automation, while others highlighted that the technology falls short of being a miracle cure, bringing increased workloads and anxiety instead.

Regarding concrete implementation, studios utilize AI at different adoption stages. While some programmers use enterprise tools like Claude to generate code, unauthorized use can cause issues, such as an artist using Gemini to generate inefficient shader code, which resulted in a build being reverted weeks later.

Attendees noted severe limitations and drawbacks, including sensitive data leakage risks and employee anxiety. Furthermore, human resources teams face increased burdens from lengthy AI-written grievance letters that contain incorrect factual details and odd legal references, requiring exhaustive review.

While AI can automate routine tasks or answer basic questions, speakers emphasized that it lacks empathy and human connection. Consequently, companies must carefully balance efficiency with clear policies and employee support as the industry navigates the ongoing technological shift.

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